Privacy Policy

Last updated: May 15, 2025

Your privacy matters to us. Tour Frontier is committed to protecting your personal information and being transparent about how we use it.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, plan a trip, make a booking, or contact us for support. This includes: • Account information: name, email address, password, profile photo • Travel preferences: destinations, travel style, dietary requirements, accessibility needs • Booking data: flight, hotel, and car rental details, payment method (we do not store full card numbers) • Communications: messages you send to our support team • Usage data: pages visited, features used, search queries, clicks, and session duration • Device information: IP address, browser type, operating system, device identifiers

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Generate personalized travel itineraries and recommendations • Process bookings and send confirmation emails • Send you travel inspiration, tips, and promotional offers (you can opt out at any time) • Respond to your comments, questions, and support requests • Monitor and analyze usage patterns to improve user experience • Detect, investigate, and prevent fraudulent transactions and abuse • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with: • Travel providers: airlines, hotels, and car rental companies to fulfill your bookings • Service providers: payment processors, cloud hosting, analytics, and email delivery partners who act on our behalf • Business partners: affiliate networks for booking commissions — only booking-relevant data is shared • Legal authorities: when required by law, court order, or to protect the rights and safety of our users • Successors: in the event of a merger, acquisition, or sale of assets, your data may be transferred

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting support@tourfrontier.com. We will process deletion requests within 30 days, subject to legal retention requirements.

5. Security

We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for full details. You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Your Rights

Depending on your location, you may have the following rights: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Portability: Receive your data in a structured, machine-readable format • Objection: Object to processing of your data for direct marketing • Restriction: Request restriction of processing in certain circumstances To exercise any of these rights, contact us at privacy@tourfrontier.com.

8. Children's Privacy

Tour Frontier is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Your continued use of Tour Frontier after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at: Email: privacy@tourfrontier.com Address: 340 Pine Street, San Francisco, CA 94104, United States

We use cookies to enhance your experience

We use cookies to personalize content, analyze traffic, and improve our services. By clicking "Accept All", you consent to our use of cookies. Cookie Policy & Privacy Policy

Talk with Us